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Analytical Instrument Control Services (AICS)

Why laboratory systems are so important?

Analytical laboratory systems provide the infrastructure and tools necessary for conducting experiments, analyzing data, and validating hypotheses across a wide range of scientific disciplines.
These advanced platforms offer comprehensive solutions for laboratory automation, data management, and instrument control, streamlining workflows and enhancing efficiency.

Quality Assurance underlines a system that tracks every operation, ensures data integrity, allows the harmonization of reporting, validation of the results, and enables a digital approval process. And all this needs to comply to regulations and standards.
Nowadays, IT needs centralized, scalable, and stable software with the lowest possible maintenance and configuration effort. In addition, cost efficiency and also the shift to the cloud are driving factors.

The selection, implementation, configuration, validation, operation, update, maintenance, archiving or even decommissioning of an analytical instrument control system must therefore be carefully planned, executed and documented.
We support you with professional services  for all your needs around your systems on your way towards laboratory digitalisation.

wega is vendor-neutral and aspires to work with you to find the best product that fits your needs.
We have trained and experienced staff with knowledge of all the major software packages on the market.
As a result, we can offer you a complete service package for METTLER TOLEDO LabX™, Metrohm OMNIS, Metrohm
tiamo™, Waters® Empower™, Thermo Scientific™ Chromeleon™.

Services We Offer

Your system must be embedded in your existing software structure, architecture and vision

  • consulting with an all-round view
  • laboratory digitalization workshops and demonstrations  

Every project starts with a detailed analysis of the current situation

  • detailed process / business analysis  
  • systematic review of all necessary steps and procedures
  • workshops, meetings and one-to-ones for requirements elicitation
  • analysis of the information gained

Have the opportunity to make the right choice

  • creating and distributing the Request for Proposals (RFP)
  • organizing vendor demonstrations
  • support of test installations

From specifications to the first test including the completed installation

  • project planning and management
  • installation and qualification of the different components (servers, databases, clients, ...)
  • update existing installations
  • implement data and archiving strategies

From the conceptual workshop to implementation

  • user, access, and privilege concept
  • workflow analysis and definition
  • data structure definition
  • report creation and customisation
  • uniform template creation and standardization  

The nuts and bolts of software in a qualified environment​

  • creation of a validation plan aligned with external and internal standards
  • risk and supplier assessments
  • Setting up user requirements specifications (URS), functional and configuration specification
  • carrying out the functional risk analysis to determine the scope of the test
  • creation of test specifications
  • functional and user acceptance testing
  • Design a traceability matrix
  • creation of the final validation report
  • Test automation

Keep the project on track.

  • Definition of clear project goals and results
  • Monitoring the progress of the project, tracking milestones and making adjustments
  • Facilitating effective communication and collaboration
  • Continuous evaluation and control

Advancing digitalization does not stop at the company's front door.

  • Develop new, systematic approaches and organizational structures
  • Minimize risks and accelerate the restructuring process

Validated methods ensure correct data collection, processing and evaluation.

  • Creation of methods based on the processes described in SOPs
  • Support in the design of the validation approach
  • Validation of the methods in accordance with the guidelines

Stability and performance in daily operations

  • Online support (best effort 8/5)
  • Planned onsite support is possible
  • 2nd level user support
  • assistive support for solving issues
  • configuration of new instruments / disconnecting old instruments
  • support qualification activities
  • Administration of the system (e.g. user administration, access administration)
  • monitoring of the system components
  • support in case of data recovery from backups 

Automated data transmission eliminates one of the biggest sources of error

  • implementing Interfaces to other Software (LIMS, ELN, LES, ...)
  • Digitalization / Connectivity based on standards such as (SiLA, AnIML, ...) 
  • SDK developments of Plugins and Add-ons  

"The disadvantage of intelligence is that you are constantly forced to learn more." (George Bernard Shaw)

  • create and put in place training concepts
  • create customised training material
  • organize and execute training series

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    Medical Science Laboratory with Diverse Multi-Ethnic Team of Biotechnology Scientists Developing Drugs, Microbiologist Working on Computer with Display Showing Gene Editing Interface.

    Analytical Instrument Control Services